CHIGO obtained authoritative affirmation again for the high quality of product and the excellent after-sales service after becoming the only enterprise qualified "exemption for export inspection" for full range of split air conditioners in the industry. A few days ago, CHIGO  won the honor of "Advanced group of high-quality service" in year 2012, which has passed the rigorous evaluation by Chinese consumers Complaint Center and the Chinese consumer.

It is reported that the contest is sponsored by "Chinese consumers", the only national core media hosted by the China Consumer Association, aiming at the annual evaluation of the after-sales service of all major brands in 2012. Enterprises to participate in this evaluation need to meet high requirements of zero complaints of after-sales service or complaints resolution rate of 100%. The threshold of this evaluation is very high.

It is understood that CHIGO can harvest the honor, not only because of full compliance with the participating conditions, more importantly, over the years, CHIGO  has always been following the service concept "high quality service, exceeding expectations", and escalating service system. CHIGO established the world’s first pioneering service standard "spare parts free replacement for lifetime", and possess a strong service network of 32 ??provincial service centers, more than 3,000 authorized service outlets. For customer inquiries and complaints problem, CHIGO set up a nationwide service hotline 4006757888, on which there is someone responsible for accepting and arrangements for 24 hours a day. What’s more, a window for information and consultation for customers is available on the official website of CHIGO, observing the service guideline of "rapid response, immediate action", mak